We’re different because we only specialize in VOLVO.  

To be an expert in many car brands is not practical or even possible. Tools, software and skills are needed to be specialized and specific to Volvos. We only stock parts for Volvo and buy and sell Volvo. Our motto is “Your Volvo is my Specialty,” but your other car will also receive special treatment. We service and repair other cars, but are clear about our abilities.  

We’re a small shop, and small is good for our customers.  

We do things differently and we think you’ll like it. What you tell our service manager has a very good chance of being applied to making your car better. Communication is very important to us and you can talk with our technicians, watch some of the work being done and be shown how it works, and why it’s broken.  

Employees are not paid by a “flat rate” for the job. My Technicians are not rushed, and if they have to do it twice to get it done right that’s fine with me. First and foremost I would rather get your job done right. This results in less comebacks and greater satisfaction for our technicians and customers.  

My technicians have been with me between 8 and 10 years each. This is no small thing. It’s important that they are paid a decent wage, with health benefits and ample time off. Our 4-day workweek with 4 weeks of paid vacation per year is hardly an industry standard. I believe their lives are best spent not entirely at work.  

I’m frequently told how beautiful it is to come here.  

We’re not in the city and sometimes the benefits are not simple to explain. Test drives are an important part of fixing Volvos right and around our shop is so quiet with its light traffic that noises and symptoms of all kinds are easier to find, confirm and fix. Customers can take walks, sit in the grass and have a moment to be with themselves. Our loaner comfort bike is for those who prefer activity while they wait. Use the FREE Internet in our waiting room to check your Email or surf the web. These are not features to be found in other auto repair waiting rooms.  

If you prefer to wait and have not pre-arranged a ride we’ll frequently arrange rides by car pool, bus or taxi. Trip to the airport… no problem. I have at least 2 customers who travel from Tacoma because we take such good care of them

Our goal is to fix it now!

We stock more parts, for more years and models of Volvos than any shop I know of. Our service area is larger because we cater to areas like the San Juan Islands. Frequently islanders bring their Volvo in, leave to do their mainland shopping and return to find their service complete. Island people usually need to leave the island to get things done, and when it’s done the same day they save time and money.  

We’re a green shop and we’ve been managing the automotive waste stream since before it was fashionable. We heat our shops with your cars drain oil. Tons of cardboard packaging is recycled each year. Waste coolant is picked up and reprocessed back to use in your car. These are just some of our clean shop practices. Ask for a tour.  

We’re the little car dealer that does. We sell and consign to sell Volvos from many sources. We buy, fix and sell cars of good value, which will serve you for years. Not real high-end stuff but a great many satisfied drivers have taken home a Rainbow Auto Volvo. We do things differently.

Larry Watson Owner/ASE Master Tech